The
person reporting the emergency should be aware of the situation and type which
will help you to contact the relevant authority and save the life. Since is
very critical to know the correct way to report an emergency that will help the
emergency response units to reach on time. For instance, if some accident is
being reported by a person and he/she fails to mention that someone is injured
by the time police arrives and assess the situation it will consume more time
to call an ambulance which can surely put the life at risk. Keep in mind while
reporting an emergency you should be aware of the situation and guide the
authorities properly by providing the proper address, your name and the type of
emergency like a fire, accident, or hostage situation etc.
Now
let’s discuss the type of authorities you might need to contact in case of
emergency;
National Helpline Numbers
The
emergency contact numbers mentioned below can be dialled anywhere in UAE
·
Dial
999 for Police
·
Dial
998 for Ambulance Service
·
Dial
997 for Fire Department
·
Dial
996 for Coast Guard Service
·
Dial
911 in case Electricity Failure
·
Dial
922 in case of no water supply
To
Handle Medical Emergency
In case of a medical emergency, one can contact on
national helpline by dialling 998. While reporting keep in mind to clearly
state the nature of emergency your name and proper address which will help the
ambulance to reach on time. Air ambulance will also be provided in case you
need it. After reporting you can give first aid to the patient until the
ambulance arrives. After the patient is stabilized he/she will be transported
to a better medical facility. The initial medical treatment is free of cost and
if the death occurs the relatives have to register the death in order to obtain
a death certificate.
To Handle Road Accident
In the case of road accident contact
999 from anywhere in UAE and mention your current location and inform if anyone
is injured in case the patient needs medical attention. If there is a minor
accident the car should be moved to the shoulder of the road to avoid any
further incident and traffic congestion. If you are involved in major accident
leave your car on its original position and move away from the road.
To Handle Fire Accident
In
order to handle the fire accident please reports it to Civil Defense by dialling
997 immediately. To avoid any mishaps please follow the proper guidelines
mentioned below:
·
Evacuate
the building as soon as possible. Please follow the emergency exit sign as all
buildings are marked with it.
·
Do
not rush, try to exit the building calmly.
·
Do
not engage yourself to collect your personal items in case of fire.
·
Try
to close the doors to avoid the fire from spreading further, if possible.
·
Never
use the lifts in case of fire.
·
If
possible, try to put off the fire by using fire extinguishers.
·
Never
enter the building until it is marked safe by the relevant authority.
In case of Marine
Emergency
If
you are living in Abu Dhabi you can contact Critical Infrastructure and Coastal
Protection agency by dialling 996. But if you are living outside Abu Dhabi you
can contact the police helpline on 999.
In case of Death at
Workplace
In
case of the death of a person at the workplace, you should contact the Ministry
of Human Resource and Emiratisation immediately on 80060 within the 24 hours of
the incident. The Employer can also report the incident through SALMA app
available on apple store.
In the case of Natural
Calamity
In
case of natural calamity, you should report it to National Emergency Crisis and
Disaster Management Authority which is responsible for the safety of the
citizen and their property in the case of a natural disaster like flood,
earthquake sandstorm etc.
Emergency Contact in
Case of Crime
Incidents
related to safety or harassment contact the following authorities
·
You
can contact Aman Service of Abu Dhabi Police by dialling 8002626 or by sending SMS
on 8002828.
·
You
can contact Al-Ameen Service of Dubai Police by dialling 8004888 or by dialling
+9718004888 while outside UAE.
·
You
can contact Najeed Service of Sharjah Police by dialling 800151 or by sending SMS
on 7999.
To Report Cyber Crime
In
case of cybercrime please report it online to Computer Emergency Response Team
(TRA) by visiting their website.
Human Trafficking
To
report human trafficking contact the following authorities mentioned below;
·
Contact
EWAA by dialling 800SAVE
·
Contact
National Committee to Combat Human Trafficking by dialling +9712-2222000
·
Contact
Dubai Police helpline for Control Center of Human Trafficking by dialling
+9714-6082347 or by sending
an email on htccc@dubaipolice.gov.ae.
To Report Domestic Violence
·
Contact
Ministry of Interior by dialling toll-free number 116111.
·
Contact
EWAA Shelter for Women and Children on helpline l 8007283
·
Contact
Dubai Foundation for Women and Children by dialling 800111.
·
Contact
Child Protection Centre in Sharjah on toll-free number 800700.
·
Contact
Hemaya Foundation for Children and Women-Ajman on helpline 800himaya
(800446292)
·
Contact
Aman Centre for Women and Children through RAK Police – 07-2356666
To Report Animal Abuse
·
Contact
Ministry of Climate Change and Environment on number 8003050.
·
Call
Dubai Municipal Authority on hotline 800900.
·
You
can also contact Local municipalities across the UAE.
·
Call
Emirates Animal Welfare Society on 9712-5010054.
To Report Human Rights Violence
·
Judicial
Department –Abu Dhabi
·
Community
Development Authority (CDA).
You can also contact CDA on their
toll-free helpline 8002121 or by sending an email on human_rights@cda.gov.ae.
For Food Safety Issues
·
Contact
Abu Dhabi Food Control Authority
·
You
can also contact Dubai Municipality by dialling 800900 or sending an email on
or foodpoisoning@dm.gov.ae
To
Report harmful or fake drugs you can contact the Ministry of Health and
Prevention by dialling 80011111.
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